For iPhone 5C Cover Case Wallet Leather Book Purse Mobile Phone Accessories Shell Pouch Bag Fundas Case Cover For iPhone 5C
Mobile Cover For iPhone 5C
For iPhone 5C Phone Case
1. Any questions or comments about products or policies, please contact us. You will be responded in 24h.
2. Customer satisfactory is most important to us.
Thank you for your positive feedback if you are satisfied with our items or services. Negative feedback does not solve anything. We are always willing to work things out, thank you !
Shipment Terms :
1. We will ship the items within 3 working days after the payment is reached.
2. If other shipping ways are preferred, contact us and we will use your ways. For the Countries & Regions
which Post Air Mail cannot deliver, please select other shipping ways.
3. UPS, DHL, FEDEX and TNT express shipping usually take 4-6 working days dependent on the country
delivered to. EMS express shipping usually takes 5-8 working days dependent on the country delivered to.
4. NOTE: POST AIR MAIL need more than 20 days to deliver, if you cannot accept it, please choose
other shipping ways.
1. 100% of delivered products are tested before shipping by QC;
2. 3-month of repair or replacement service for most items sold in our store. The item will be out of warranty if wrong operation or physical damaged by buyer. We will replace the defective items: 1 to 1 exchange.
3. For any defect, damage caused under normal use, you can get repair freely, return or exchange etc.
4. We do not responsible for items lost or damaged or seizure on transport road. The buyer has responsible for any applicable import duty and local tax
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of goshopshop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of goshopshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.